“Noel Robinson has assisted Vodafone in undertaking one mammoth of a project replacing the Billing, Customer Service, Provisioning, Rating and various associated systems across New Zealand, Australia & Fiji. One of the key challenges of this project was to achieve a consistent vision across three very different & competitive market places in the very dynamic and fast moving industry of mobile telecommunications. Noel assisted me in working through a fantastic process to align the three executives with the vision and scope of the project so we started off with the highest chances of success. He was also instrumental in developing critical stakeholder management and change management processes & procedures to ensure that the project management team was focused in the right areas as we moved through this lengthy project. These initiatives were a key success factor during the project lifetime of 5 years. Noel’s ability to work with people from all levels of the organization, from boardroom through to customer services representatives ensured that we had great engagement and information flow. I have no hesitation in recommending Noel to assist and support those wishing to undertake significant projects.
”Andrea MidgenRegional Executive Sponsor, Program Sam, Vodafone New Zealand